What are Patient Rights?

Right to Benefit from Services
Every individual who applies to our hospital has the right to benefit from all services regardless of language, religion, race or sect. Our patients have the right to be informed about the diagnosis and treatment opportunities offered by our hospital and how to access these services.


Right to Information and Consent
Our patients have the right to receive full information in a language and method that they can understand, including the proposed medical interventions and the potential risks or benefits of each intervention, the alternatives of the proposed interventions, the result of being untreated and the process to be developed.


Our patients have the right to receive a written copy of all medical registration procedures if they notify their request in writing. Apart from medical and legal obligations, our patients are informed and informed about the risk of serious side effects, risk of death, problems with convalescence, chance of success, etc. has the right to decide on the treatment to be applied. If our patient exercises this right, he/she is deemed to have accepted that he/she approves the procedures to be performed.


The Right to Recognize, Select and Change Personnel
Our patients have the right to know, choose and change the identities, duties and titles of the doctors, nurses and other health personnel responsible for their own treatment.


The Right to Select and Change the Board
Our patients have the right to choose and change the health institution and organization, provided that the procedures and conditions stipulated by the legislation to which they are subject are complied with.


Right to Refuse and Stop Treatment
Except for legally obligatory cases, the patient has the right to refuse or to stop the treatment planned or being applied, on the patient’s responsibility for any negative consequences that may arise.


Right to Privacy
Our patients have the right to receive service in an environment suitable for privacy during the entire treatment process. The health status, medical condition and all personal information of all individuals who apply to our hospital are kept confidential even after their death. This information about the patient can be disclosed upon the express consent of the patient or the final request of the court.


Right to Respect
Our patients have the right to be examined and treated in a respectful, compassionate and friendly environment at all times and under all circumstances, while protecting their personal reputations.


Right to Ask for Consultation (Second Opinion)
Our patients have the right to call a consultant physician for their diagnosis and treatment. The consultant physician recommends the treatment, but the patient’s first physician approves the procedure.


The Right to Fulfill Religious Duties
Our patients have the right to freely fulfill their religious obligations, regardless of their religious differences and as long as they do not interfere with treatment.


Right to Security
Everyone has the right to expect and demand to be safe in a health institution. Necessary measures are taken by our hospital to protect and ensure the safety of life and property of patients, their relatives, such as visitors and companions. Appropriate protection measures have been taken in our hospital for children, disabled individuals and the elderly (alone, in need of care, unaccompanied).


The Right to Have Companions and Visitors
Our patients have the right to accept visitors and have companions in accordance with the procedures and principles determined by our hospital.


Right to Report Complaints / Opinions and Suggestions
The patient and his family have the right to initiate, review, finalize and be informed of the outcome of the complaint mechanism in our hospital in case of violation of patient rights.


Health Organization Rules and Practices
Our patients have the right to obtain information about the hospital rules and practices to be applied to them.


Examination and Treatment Fees
Our patients have the right to learn the treatment service fees before the treatment and to request and receive a clear and detailed invoice of the fees paid for the service they receive afterwards.